Managing your health online

NHS Wales App

New NHS WALES APP is LIVE! (this replaces My Health Online)

We are pleased to announce that you can now register for the new NHS Wales App to order repeat prescriptions and request GP appointments  (previously offered via My Health Online which has been discontinued)

Currently registration and identification verification for the NHS Wales App can only be completed online

To access GP services via the NHS Wales App, the following eligibility criteria is required;

  • Be aged sixteen or over
  • Have your own individual email address
  • Have a fully verified NHS login, or valid photo ID

If you do not have photographic ID (passport or Driving Licence), please contact the surgery.  One of our staff will talk you through the process of registering for the NHS Wales App without photographic ID

The NHS Wales App now supports the option to access and manage health and care services for someone else (proxy access), please contact the surgery and one of our staff will talk you through the process. 

For patients who cannot or do not wish to use the NHS Wales App, you can telephone the practice or visit your local pharmacy to discuss your healthcare needs.

NHS Wales App - Help Getting Started

Please visit the NHS Wales App support pages below if you require any help or information:

https://help.login.nhs.uk

Page last reviewed: 27 May 2026
Page created: 04 March 2025