Complaints and feedback

Suggestions and Feedback Form

We welcome suggestions as to any changes we can make to improve patient care and the services we offer. 

Please only use the suggestions and feedback form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please complete the complaints form and the practice manager will deal with your concerns appropriately.

 

Please select the link below to view the complete Complaints Process

Complaints Process 2025.docx

 

Page last reviewed: 06 May 2025
Page created: 04 March 2025